Terms of Service

Welcome to Veloura. By accessing our website or purchasing any product from Veloura, you agree to be bound by the following Terms of Service. Please read them carefully.

If you do not agree with these terms, you may not access or use our services.

1. General Use of Our Website

By using this site, you confirm that:

  • You are at least the age of majority in your jurisdiction

  • You are legally capable of entering into a binding agreement

  • You will use our products and services only for lawful purposes

Veloura reserves the right to refuse service to anyone for any reason at any time.

2. Product Information & Expectations

Veloura sells consumer products intended for general use only.

  • All product descriptions, images, and information are provided for informational and illustrative purposes

  • We do not guarantee specific outcomes, results, or performance

  • Individual results may vary significantly

You acknowledge that no minimum results are promised, implied, or guaranteed.

3. No Results or Performance Guarantee

Veloura makes no representations or warranties regarding:

  • Effectiveness of products

  • Speed of results

  • Degree of improvement

  • Compatibility with individual needs or expectations

Failure to achieve desired or expected results does not constitute grounds for legal action, refunds, or claims, except as explicitly stated in our Refund Policy.

4. Assumption of Risk

By purchasing and using Veloura products, you agree that:

  • You are using the products at your own discretion and risk

  • You assume full responsibility for proper use

  • Veloura is not responsible for misuse, overuse, or failure to follow instructions

To the fullest extent permitted by law, Veloura shall not be held liable for any damages resulting from product use.

5. Limitation of Liability

To the maximum extent permitted by law, Veloura shall not be liable for any:

  • Direct, indirect, incidental, special, or consequential damages

  • Loss of profits, data, or personal expectations

  • Claims arising from use or inability to use our products

  • Claims based on dissatisfaction or unmet expectations

Veloura’s total liability shall never exceed the amount paid for the product in question.

6. No Medical, Fitness, or Professional Advice

Veloura products and content are not medical, fitness, or professional advice.

  • Nothing on this site should be considered a diagnosis or treatment

  • Always consult a qualified professional before making health-related decisions

  • You agree that Veloura is not responsible for decisions made based on site content

7. Fulfillment & Delivery Disclaimer

Shipping timelines are estimates only and not guarantees.

Veloura is not responsible for:

  • Carrier delays

  • Customs processing delays

  • Force majeure events

  • Delivery issues outside our control

All fulfillment obligations are governed by our Shipping Policy.

8. Intellectual Property

All content on this site, including text, images, branding, and logos, is the property of Veloura.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Indemnification

You agree to indemnify and hold harmless Veloura, its owners, employees, and affiliates from any claims, damages, or expenses arising from:

  • Your misuse of our products

  • Violation of these Terms

  • False or fraudulent claims

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

11. Changes to These Terms

Veloura reserves the right to update or modify these Terms at any time.

Continued use of the website or purchase of products constitutes acceptance of the updated Terms.

12. Acceptance of Terms

By accessing this website or placing an order, you acknowledge that:

  • You have read and understood these Terms of Service

  • You agree to be bound by them in full

  • You waive any claims based on unmet expectations or subjective dissatisfaction